MaidEasy Software has one goal—make your cleaning business as successful as possible. To ensure success, we take care of the day-to-day operations so you can focus on the big picture. One of the ways we help cleaning companies is by sending automatic text messages to your clients.
Automated messages are a simple, yet effective way to keep in touch with clients, stand out above the competition, and keep you on task. The text is sent as a reminder that your client has a cleaning coming up which gives you a LOT of benefits, including:
- Effectively communicate with your client, confirming the day and time of the appointment. This may seem like a trivial thing, but if you have ever had a cleaning schedule miscommunication, you will understand that this small but mighty communication tool is a HUGE help for both you and the client.
- Remind them in case they forgot you were coming!
- It gives them more time to cancel. We know canceling/rescheduling is not always ideal, but it is better than your professionals showing up to a forgotten appointment or an unhappy client.
- It gives you more time to re-arrange schedules. If your clients do need to cancel, the text gives them an opportunity to reschedule their appointment.
How Our Auto Reminder Text Works
The auto-reminder text is a feature built into the MaidEasy Software. Simply type the message in the comments boxes for each client and MaidEasy software will do the rest! Our software has the ability to set up two auto reminders by text message. We choose how many days ahead we want to schedule our text message out. It has the ability to text your client up to 6 days out and right up to the appointment.
In the example below, we have chosen to send a text message the day before their cleaning and then again half an hour before so they are able to prepare for our cleaning professionals.
You are able to customize on the client template how you would like each client to be reminded.
MaidEasy will then automatically send a reminder to the client about their upcoming cleaning.
Auto text messaging is such a simple but effective way to communicate with your clients, which helps you stay focused on running the rest of your business. We want to help make your cleaning business successful, and we do it by providing cleaning companies with simple, effective tools that make being a business owner that much easier.
If you have any questions about our auto texting feature or any questions about your cleaning business, our team of experts are here to help. When you succeed, we succeed! Contact us today about your FREE 30-day trial.