Testimonials
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Dear John
This is a brief note to say a big thank you for helping Royal Maids come to thier
senses! We started the business in August 2006 and purchased not one but two expensive
software systems, both of which we found too hard to implement and thier support
appeared non-existent. So we continued with our monthly diary, pencil and eraser
to keep track of our cleaning schedule. Meeting you at the ARCSI Convention in Alexandria
you showed us a great software program, easy to implement and great support in the
form of Denise and yourself. Whatever the problem, you always have a solution!
I must make special mention of Denise who nagged me to purchase and external hard
drive to back up the program. It took me 2 months to do it and boy were we pleased
we had when we experienced being hot by lightening one weekend. We discovered a
dead computer on Sunday (yes,we are sad that we come in on Sunday). However, we
had the backup! You kindly called Sunday evening and assisted us in getting our
backup onto Ray's Machine to enable us to print out the work orders for Monday!
Image the girls coming in Monday and no one knew where they had to go - it doesnt
bear thinking about.
Our thanks to the MaidEasy team for fantastic software affordable pricing especially
for a small business and great support. You must make EVERYONE
buy an external hard drive to start with - it is an essential part of the program!
Incidentally, do tell users up front about X-Charge, it has made our life easier
too
Yours sincerely,
Lady Christine
Royal Maids LLC
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The Maid Easy Software has had a tremendous impact on how our business runs on a
daily basis. Everything from scheduling to finalizing work orders to tracking quality
control has made our company much more efficient and accurate with client &
staff information.
The support staff at Maid Easy are always available to assist
in training and problem solving. This is a must have software if you are in the cleaning
business.
I highly recommend Maid Easy Software.
Jo Ann DiPierro, President
Jo Ann’s Professional Touch, Inc.
Akron/Ashland, OH
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I love my Maid Easy Software!
When I first purchased it, I was a little
skeptical as I had already purchased another maid service software that promised
much, but did not live up to what it was advertised to do. I was pleasantly
surprised that Maid Easy far exceeded my expectations from the very start and continues
to do so.
Some of the things that I love about my software
include the training that is provided and how user friendly the program truly is.
I love the fact that I was not given the software then left alone to figure out
how to use it on my own. I loved the free scheduled training! In addition,
the program is extremely user friendly. In fact, I was able to train my office person
on how to use the basic functions in less than one week!
Thank you so much to the hard working team
at Maid Easy. Denise, you provide the best customer service that I have encountered
in a long while. You always seem to be available any time I call with a question
or when I get "stuck" on something. That is invaluable to me and much appreciated!
Thanks again,
Maria Dorian
Welcome Home Cleaning Services
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